Computer repair defined
Computer repair is addressing a known problem requiring very little assessment. The primary difference from Computer Troubleshooting is that the primary issue is known from the outset and discovery is not required.
Computer repair: flat rate pricing
Beware!
Many computer repair companies group troubleshooting and repair together to increase fees charged to clients.
Analogy: A car taken to a mechanic to replace the starter [repair] versus the mechanic looking for an electrical problem [troubleshooting]. The mechanic knows how long it takes to replace the starter and what it costs. Similarly, the computer repair technician knows how long it will take to swap out the hard drive.
Computer repair: Hardware
Computer repair is typically associated with computer hardware components: chassis, motherboard, memory, CPU, GPU, HDD, SSD, NVME storage, fans, and cooling.
Repair involves a short assessment on the known issue and is generally resolved by replacing the computer component, reconfiguring the system, or simply removing the component.
Computer repair: Operating Systems
Software computer repair is traditionally reserved for the operating system as specific programs and generally supported by the developer.
Microsoft Windows Computer and Linux Repair Services
- Bloat Removal
- Remove unwanted applications installed without permission.
- Data Retrieval
- Access and retrieve data stored in user accounts.
- Install
- Perform a clean install removing all user data and programs without backups.
- Malware Removal
- Clean malware from an operating system.
- Recovery
- Recover an installation retaining user documents.
- Secure Wipe
- Overwrite data areas of storage devices with military grade encryption.
- Update
- Perform Windows updates.
- Virus Scan
- Scan, detect, and clean viruses from a computer.
Disclaimer: subsequent Windows updates may reverse or remove modifications performed in these computer repair services. These services are not guaranteed to be successful, as conditions may exist that render the data irrecoverable, i.e. encryption or the permanent, i.e. malware hard-coded to hardware components.
Linux Installations
We will gladly install Fedora, Redhat, Centos, OpenSuse, or Ubuntu. Linux is especially useful on older hardware. Many of our customers find Linux to actually run faster and be more stable than Microsoft Windows.
Disclaimer: existing Windows installations, user data, programs, and configurations may be erased and unrecoverable. Additionally, some software may not work in Linux. Ask for more details.
